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How do I return an item? RETURN POLICY: Above the Store Rack accepts returned merchandise that may be defective or ordered incorrectly on our behalf within 21 days from the time your order is shipped. Items must have all original tags attached and will not be accepted if they have been worn, altered, washed, or damaged. Above the Store Rack does not accept returns for the following categories, which are final sale only: Cosmetics & Beauty items Hosiery Intimates Swimwear Vintage Home Appliances (unless defective) Home Goods (unless defective) Returns are eligible for Above the Store Rack credit or a refund to your original method of payment. If you choose to receive a credit, return shipping is free. If you prefer a refund, you may use our label for just $5.95, which will be automatically deducted from your refund. Contact Info: customersupport@abovethestorerack.com Office Locations: New York, NY Los Angeles, CA Chicago, IL Montreal, QC Toronto, ON Or call: 310-272-9819 |
